At Gorenjska banka, we strive to find solutions that will support you in new beginnings and offer everything that you need for a carefree everyday life. We swear by proven patterns, but we also adapt to the times. We seek out innovative approaches and provide a solid foundation allowing us to build modern digital banking tailored to both individuals and business owners. We are here to stand by your side in all financial decisions.
A friendly advisor today and a reliable partner tomorrow.
We boast a half-century of tradition in banking.
We rely on the trust of our customers.
We ensure the reliability of banking solutions.
Bleiweisova cesta 1, p.p. 147, Kranj
gbkr.si
+386 4 20 21 503
GORE SI 2X
07000-0002911448
SI56 0700 0000 2911 448
SI42780071
5103061000
16.188.366,33 EUR
Vision
To be different and the first choice of clients wherever and whenever.
Mission
We support individuals with building their future, and in doing so, establish a partnership with them.
We proceed from enthusiasm for the mission we carry out and we inspire others with our commitment. We aim for excellence by achieving and exceeding expectations.
We are always ready to take responsibility for our decisions, actions and results. We strive to find the best solutions for the individual, society and nature.
We put trust at the forefront. We are available and accessible to both clients and employees, as we believe that the key to success is mutual cooperation.
We feel commitment to anyone who finds a reliable partner in us. To this end, we maintain a space where respect, trust, encouragement and open communication are predominant.
The user experience is at the core of our interest. We are aware that this is the only way to include innovation in the search for advanced solutions and further development.
Gorenjska banka has been operating as a privately owned public limited company since 1996.
The bank’s share capital comprises 387,938 ordinary shares, held by 1 shareholder.
| Shareholder | Number of shares | Participating interest |
|---|---|---|
| AIKGROUP (CY) Limited | 355723 | 91,7% |
| Own shares | 32215 | 8,3% |
| TOTAL | 387938 | 100,00% |
At Gorenjska banka, we are committed to our ESG strategic direction, which strengthens our social responsibility and sustainable development. The acronym ESG represents efforts in environmental protection, social development, and achieving high standards of corporate governance. At Gorenjska banka, we focus our activities across all three areas. Discover our projects.
Gorenjska Banka reduced its carbon footprint in 2023 through strategic energy optimization and a transition to 100% renewable electricity at directly supplied locations, achieving an 84.4% CO₂ reduction (market-based). Key achievements include a 35.7% drop in Scope 1 emissions, a 92.5% reduction in Scope 2 emissions, and significant decreases in emissions from company vehicles (-24.6%), heating systems (-43.4%), and cooling systems (-7%), with further efforts planned in solar energy expansion.
The business story of Gorenjska banka is based on a long tradition and integrity, as well as a commitment to the highest ethical standards, which is what makes the bank so successful.
We pursue our goals in compliance with the applicable laws and the implementing regulations and recommendations of external institutions, and we regularly follow good business practices and the bank’s internal policy, while adhering to moral principles.
Every opinion of our customers is valuable to us, even when it reflects disagreement with our current business practices. It represents an opportunity for us to adapt to the wishes and needs of our customers as much as possible. Effective, prompt, and successful resolution of complaints or grievances plays an important role in this process.
At Gorenjska banka, every complaint or grievance from a legal or natural person is carefully reviewed, and we strive to resolve it in cooperation with the customer. The bank approaches complaint resolution systematically, aiming for the quickest possible solution and ensuring that any potential mistakes or issues in customer interactions are rectified. The bank strives to respond to customers within the legally prescribed or a reasonable timeframe, taking into account the nature of the issue (in accordance with Article 285 of ZPlaSSIED).
Detailed information regarding the internal complaint procedure and out-of-court settlement of consumer disputes is contained in the General Terms and Conditions for the provision of payment services for consumers and the General Terms and Conditions on Payment Service Provision for Legal Entities, Entrepreneurs, Private Individuals and Entities Governed by Civil Law.
Code of Ethics of Gorenjska banka
Assessment Criteria for Taking on Key Functions
At Gorenjska banka, we handle your data in accordance with applicable regulations governing personal data protection. For more information, please write to us at dpo@gbkr.si or call us at00386 4 2084 364.